Teamwork
1. Tasks distribution
1.1. Recognising and appreciating competences of group members
1.2. Capacity to choose the best candidate for the tasks
1.3. Respect for temporal hierarchies
1.4. Goodwill in functions taking
1.5. Responsibility for tasks accomplishing
2. Reliability and trust – efficiency of control (sometimes the command is a must): Make sure you stick to deadlines and complete any tasks you are assigned.
3. Comprehensive communication – verbal and written, via phone, email, and in person, a “common dictionary” - regulative definitions, crucial role of questions for clarification, demonstrating concern, and using nonverbal cues, you can show your team members that you care and understand them:
3.1. What do you mean by …?
3.2. Are you with me? Do you understand what I mean?
4. Friendly communication and mutual respect
4.1. voice tone
4.2. respectful vocabulary
4.3. first the advantages and then the criticism
5. Conflict Management: assertiveness and the capacity to settle down a compromise. You need to be able to negotiate with your team members to settle disputes and make sure everyone is happy with the team’s choices. Question tags.
6. Active listening and feedback
6.1. Expressing concern
6.2. Sharing knowledge
6.3. The role of nonverbal expression
7. Supportive communication